Accounts & Billing
Geru - Accounts & Billing
13 articles
- How To View My Order HistoryLearn how to view your Geru order history, find your invoice, and change the payment method on an existing order from the Customer Center.
- How Do I Update My SubscriptionLearn how to manage your Geru subscription from the Customer Center, including how to view subscription history, upgrade or downgrade your plan, cancel, reactivate, and change your payment method.
- How Do I Update My Credit Card?Learn how to add a new credit card or delete an existing one in the Geru Customer Center from the Payment Method section.
- Where can I View my Order History and get my Invoice?Learn how to view your Geru order history and download a PDF invoice from the Invoice History section in the Customer Center.
- Paying a late invoice in your Customer CenterLearn how to pay a past-due Geru invoice from the Customer Center or directly from the payment failure email sent from noreply@payments.ai.
- How To Access My CoursesLearn how to access your Geru courses by logging into your account, navigating to Manage Account, and signing into the Customer Center using the magic link or your credentials.
- How Do I Update My Address?Learn how to add, edit, and delete your address in the Geru Customer Center through the Manage Account and Addresses section.
- How Do I Update My Email Address?Learn how to update your Geru email address by contacting the support team. Have a copy of your purchase receipt ready for account verification.
- How Do I Update My Contact Name?Learn how to update your first and last name in the Geru Customer Center by navigating to Manage Account and clicking Update Profile.
- How To Change Your PasswordLearn how to change your Geru password from the Profile icon in the upper right corner of your dashboard, or how to reset it if you have forgotten it.
- Where's My Login?Learn what to do if you didn't receive your Geru login details after purchase, including how to check your spam folder, use the Forgot Password option, or contact support for…
- Forgot My PasswordLearn how to reset your Geru password by visiting the password reset page and checking your spam folder if you don't receive the reset email.
- CancellationLearn how to cancel your Geru account at any time by contacting support, and how to request a full refund within 30 days of your original purchase date.